INTRODUCTION
Doctors and nurses spend hours writing and organising notes, which can lead to communication errors, missed tasks and poor task traceability. Our goal through Nodr was to transition away from traditional paper job lists, offering a more personalized approach to task organization and seamless integration with third-party productivity apps.
HIGHLIGHTS
- Mobile App
- Logo & Brand Design
MY ROLE
UI/UX, co-coordinating user research/focus groups
THE TEAM
6 developers, UX and UI designers
THE PROBLEM
Following conversations with healthcare professionals in the UK, a prevalent issue emerged: the complexity of creating and tracking tasks. Managing tasks related to numerous patients, colleagues, and staff across different categories, rooms, and departments is a challenging process. Recognizing the impact on the already demanding nature of healthcare work, this challenge contributes to the 50% burnout rate in the UK.
The question becomes: How can we integrate task management (including task completion times and distribution), note-taking, and burnout risk detection into a comprehensive management dashboard product?
FINAL DESIGNS FOR MOBILE APP
After multiple iterations and ongoing user feedback from healthcare professionals, the team was able to deliver a streamlined mobile app prototype and wireframe. Other features other than those specified below include: archive for past tasks, settings, tag pop-ups and handover inbox.
The homepage prominently showcases ongoing tasks, highlighting task name, time due, tags, and level of importance. In our brainstorming sessions, we focused on creating seamless user experiences for adding new tasks and editing existing ones through simple clicks and quick pop-ups directly on the current screen. Considering the dynamic nature of healthcare professionals' work, all gestures are designed to be quick, simple, and easily reachable with one hand, ensuring efficiency for users who are frequently on their feet throughout the day.
What distinguishes Nodr from conventional note-taking apps are the pivotal features of assigning, re-assigning, and handing over tasks—critical actions in a hospital setting. These functionalities are easily accessible through intuitive pop-ups triggered by clicks and selection modes initiated with a long-press on the screen.
Recognizing the need for quick note-taking on the go, Nodr includes a dedicated section designed for swift note capture. This feature incorporates clear color-coding and a pinning option for prioritization, ensuring efficient organization and easy access to critical information.
FINAL DESIGNS FOR WEB APP
The end-users of the management dashboard will be hospital management and the product will be a web app that is connected to the cloud backend. This is independent of the mobile app product of Nodr for healthcare task management with healthcare professionals (HCPs) as end-users.
The management dashboard will include aggregated visualizations and metrics for:
Task completion times ⏰
Example: How long does it take for a certain procedural task to be completed?
HCP task distribution 🗒️
Example: How does the task load of FY1s look across different wards?
HCP burnout risk 🔥
Example: How likely it is that a given HCP experiences burnout?
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